Privacy Policy
At Smarkit, we strongly believe in a transparent and honest partnership. We are therefore completely transparent about how we handle the information we collect about you who visit our website.
We do this to give you the best experience possible when you visit us. Stay tuned and we'll tell you how to do this.
Our processing of your personal data has its legal basis in legitimate interest and in some cases consent from you visiting our website. Where consent is required, we will request it from you as a visitor. This policy contains information about what, how and why we process your personal data and cookies collected on our website. Our policy gives you a clear picture of your rights as well as our obligations towards you as a visitor.
Data Controller
Smarkit is the data controller for the processing of your personal data on our website. Being a data controller means that we must ensure that you as a visitor:
- Is aware that we collect your personal data, how we do this and why.
- Actively can consent or refuse to the processing and storage of your personal data. We do not process your personal data without your consent or knowledge.
- Have the ability to update your information by, among other things, informing you where to turn.
- Can use the right to be forgotten. This means that we must delete all information that can be linked to you as an individual from all of our systems.
- May request to obtain all personal data that we have stored about you.
- We can trust that we take good care of your personal data and that we will not disclose it to third parties without your prior notice and express consent to this.
What personal data do we store about you
All information that can identify you as a person counts as personal data and this means, among other things: name, address, e-mail, social security number, telephone number, etc. In addition to these relatively common and obvious data, there are also cookies that are stored on your computer to personalize and improve your browsing experience on our website. Cookies are small files that are sent to your computer via your browser when you visit a website, unless you have turned off cookies completely. The purpose of these cookies is to collect information about how you as a visitor use our website so that we can offer you customized and relevant content in the future.
Although cookies are not as strongly associated with your identity as, for example, your name or phone number — we believe they are so important to your privacy that we treat them in the same way as other personal data. It is therefore important that we obtain your consent to store cookies for you. Read more below about why.
When do we store your personal data and cookies?
If at any time you leave your email to us on the website, the cookie will be linked to your email address. If you have given your consent that we may store cookies, we can email you suggestions for further reading in the area you are interested in, for example digital marketing. We can therefore send you other relevant guides, or blog posts for example.
How long do we store personal data?
We store your personal data as long as we have your consent and the data is needed for the purpose.
User tracking and chatbots
The chatbots we have on our site are managed by a third-party provider, Leadoo. Through them, we use user tracking to track how our visitors move on the site and combine this data with user information collected, among other things, through chat interactions. In this mode, Leadoo acts as the “Processor” and Smarkit Agency as the “Controller”.
You can terminate the tracking at any time by clearing your browser's cache. More information about Leadoo's GDPR policy can be found here.
Leadoo uses ETag tracking which is technically different from cookie tracking but subject to the same legislation. Please read Leadoo Marketing Technologies Ltd's privacy policy for more information about what information is stored and what your rights are.
Why do we need your information?
We always want to deliver a great experience and provide you with relevant and valuable information. The personal data and cookies you provide help us personalize your experience and also deliver the right kind of content and offers to you. It also gives us the opportunity to be at the forefront and constantly develop to create value for you as a visitor.
Of course, you can use our website without allowing us to store cookies on your computer. However, the experience will not be as personal and cruel as we had intended it to be for you.
What cookies do we use?
Inbound marketing is about understanding you as a customer and the digital buying journey that you go through before making a decision. In order to provide you with a great experience in your digital journey, we work with HubSpot It is one of the best systems on the market for inbound marketing and marketing automation. Here you can see which cookies we use: HubSpot Cookies.
Deleting cookies in your browser
Do you want to clear all cookies saved in your browser? Then you can easily search how to delete these on the respective browsers such as chrome, safari, internet explorer, edge, firefox etc. Follow the instructions and delete your cookies.
Your consent is needed!
We process your personal data and cookies after you consent to the processing, as well as the purpose of our processing of your personal data.
You can prevent further storage of cookies at any time and delete already stored cookies via your browser. The procedure varies depending on the browser, see above section on the most common browsers and how you can delete cookies and prevent their future storage.
In order to access certain guides and e-books on our website, you need to agree that we store your personal data. The purpose is that we will be able to send you the desired guide and be able to give you suggestions for further reading in the area you have shown interest in. You can unsubscribe from our mailings at any time by clicking on a link in the email you receive. You can also update your mailing preferences through the link in the same email.
Do you want to update your details?
Email us at hej@smarkify.se if you want to update your personal data.
The right to be forgotten
You can have your data deleted from our systems and records at any time. If you want to be forgotten in our systems and records, please report it to us at hej@smarkify.se
To find out what personal data via has stored about you, you can also email us at the above address. We will then send all the data we have stored to you without undue delay.
Storage of personal data in third countries
Your personal data is stored in third countries because we use HubSpot which is an American company. All transfer and storage of your personal data in HubSpot complies with the requirements of the GDPR, that is, the requirements for storing data outside the European Union. This is fixed in HubSpots Data Processing Agreement, Appendix 3 - Standard Contractual Clauses
Contact Us
If you have any concerns about how and why we handle your personal data, including cookies, you are welcome to contact us directly at hej@smarkify.se